Friday, 8 February 2013

The Differences Between His and Her Tweets…

A fascinating new report has been released today by Brandwatch – The Twitter Landscape / UK / 2013.

They describe it as being, “based on data from a two-month period in late 2012, it offers an overview of current trends in Twitter usage”. It’s the analysis of approx. 10,000 randomly selected tweets…

Among the interesting results:

- there were more tweets mentioning brands than music or celebs

- tweets are roughly 1/3 broadcast and 2/3 engagement

- women are more likely to tweet using first person language… i.e. women are much more likely to say ‘I’ and ‘my’… this self-orientated stance of female Twitter usage, compared to the more detached tone of male usage, aligns with past studies done on the role of gender in speech and language. Consequently, powerful inferences can be made about gender-specific online behaviour matching the off-line world

- male dominated topics include: sport, gaming, news and politics

- female dominated topics include: TV, work, education and music

- TV ads are the subject of regular comment (who says TV advertising is dead?)

- Brand mentions were more likely to be retweets than replies, suggesting that users were more inclined to publicise brands passively rather than actively creating content

- With strongly female-skewed authorship, food and drink tweets were almost exclusively related to snack or fast food brands, reinforcing the notion of Twitter as an on-the-go network… however, the disproportionate volume of tea brands mentioned demonstrated the tendency of authors to tweet during breaks and to discuss their immediate surroundings

- blokes complain more frequently, while females talk about purchase experiences and enter competitions more

There is lots more, if you have any interest in better understanding Twitter, it’s a must-read.

by Nick Woods
Deputy MD

Tuesday, 5 February 2013


I need to get married, right here, right now. Well actually I don’t,  but I’ve just spied the stunning and surprising Vera Wang wedding gift collection for Wedgwood  –  in particular the beautifully delicate champagne flutes tied with a silver plated Vera Wang ‘Love Knots’ bow. 

This is a fine example of brands collaborating for mutual benefit, in what global trend forecaster, The Future Laboratory,  has coined Symbiotic Branding.   Collaboration used to be optional for brands that wanted to create buzz for e.g. a one-off product range, but now it’s the rule not the exception, as brand-jacking fast becomes the new branding norm.
Brands once had to rely on themselves to create products but now a web of collaborative interdependency is emerging in which the right brand affinity creates a compelling halo effect to engage consumers.

In the case of said (dream) champagne flutes, dynamic, über glam  New York fashion house, Vera Wang  (she of Triple A List celebrity wedding gown fame), collides head on with the  British quality and craftsmanship of Wedgwood to jolt consumers into reappraising this otherwise traditionally classic brand.   I love too that neither brand is promiscuous in their collaborations and even more, I love that it’s got me into Wedgwood – a brand I’d never previously considered buying.

Symbiotic branding presents an opportunity for companies to enter longer-lasting, mutually beneficial relationships with other parties.  Changing consumer tastes and fast market developments mean brands that are slow to innovate quickly could run into trouble. Nokia and Microsoft were struggling in the smartphone market before they banded together to create the Lumia smartphone (with Nokia’s market rocketing as a result).

In other acts of ‘Brandalism’, smart brands are using the expectations of one brand to convey the values of another - Oddbins used the stringent rules on citing the Olympics as a marketing vehicle for its discount deals. ‘We can’t mention the event, we can’t mention the city, we can’t even mention the year,’ read their campaign posters. ‘At least they can’t stop us telling you about this: Rococo Rosé, £17.’  This  Oddbins’  campaign prompted a 22% rise in traffic to its website.

At Cirkle, we’ve been quick to adopt the trend with the formation of Cirkle Links - our strategic brand matching service that creates impactful and importantly, valuable  partnerships.  These can vary from short term quick win relationships like Gorillaz did with Converse, to those where here two brands fall in love to make a long term commitment like Redbull and Renault.  Then there’s the more promiscuous type of partnership where strong brands tart themselves around without diluting their equity - seen with Marmite flavoured crisps from Walkers.  Our recent Remington  campaign for its electrical  shavers took our media partnership with Men’s Health magazine to a product partnership with a dual branded shaver that went on sale exclusively in Boots stores, delivering an impressive 63% sales uplift.

What Symbiotic Branding means for brands.  Symbiosis is becoming the natural state for big and small brands that are eager to maximise the benefits of thrift and appeal to a customer base that is increasingly open and participatory.  Brands that continue to operate in silos, breaking open only for occasional collaborations, will be left behind by competitors that are maximising creativity and drawing on the customer base and networks of their affiliates.

By Rikki Weir
Board Director